Safeguarding Overview

Our Approach 
Safeguarding at Mercy Corps is our responsibility to ensure team members, operations and programs do not cause any harm to other team members or the people and communities with whom we work, and that we respond in an appropriate, survivor-centered way to allegations of exploitation, abuse,harassment, or human trafficking. Our approach is grounded on four interconnected pillars: Prevent, Report, Respond, and Reflect/Adapt.

The overarching principle guiding our work is a survivor-centered approach. This places the safety, well-being, and perspective of survivors at the core of our efforts. Within our organization and across the sector, we have seen the damage done when survivors are not listened to, not believed, and not treated
with care and respect. We are committed to responding appropriately to any survivor, and ensuring we provide all survivors with a safe, supportive, and confidential place to come forward, where their needs are our priority.

Reporting misconduct
If you suspect misconduct, you should submit a report to the Integrity Hotline or speak to a trusted leader. 
You can contact our Integrity Hotline several ways: 

• The Integrity Hotline web portal https://www.mercycorps.org/integrityhotline
• Email the Ethics Department directly at:  integrityhotline@mercycorps.org